Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
friendly staff
slightly pricey dining
8.2/10
Great
Rooms
8.0
Location
9.0
Service
8.8
Dining
7.2
Guest reviews
8.2/10
based on 6 reviews
4.5/5
based on 437 reviews
8.3
8.3/10 based on 2127 reviews
#21 of 58 hotels in Basel based on Tripadvisor
Chris
United States,
April
2024
8.0/10
The hotel offers a nice stay with well-appointed rooms, although a bit small for two people with limited airflow at times. The staff is helpful and friendly, making the experience pleasant. The location is convenient with easy access to trains and trams, perfect for exploring Basel. The dining experience is decent, but there is room for improvement in serving hot food. Overall, a comfortable stay with some minor inconveniences.
Rooms
8.0
The rooms were very nice and well-appointed.
Service
9.0
The staff were really helpful and friendly.
Location
9.0
The hotel's location is good, offering easy access to trains and trams.
Dining
7.0
The dining was nice, but the hot food wasn't very hot.
Facilities
7.0
The hotel provided the chance to do at least the bare minimum exercise.
Benjamin
United States,
March
2024
7.8/10
Although the room wasn't ready until 4 pm despite early notification, overall, the hotel offers adequate single bed rooms with nice bathrooms, but double beds might feel a bit cramped. The service was very nice and excellent, although some found the locals not very friendly. The location, right across from the train station, is excellent for easy access to transportation. The dining options, while a bit pricey, offer a decent selection of breakfast items. The hotel provides a welcoming atmosphere with various amenities.
Rooms
7.0
The room, although delayed, was adequate with a nice bathroom.
Service
8.0
The service was very nice and excellent.
Location
9.0
The hotel is conveniently located right across from the train station.
Dining
7.0
The dining options, though a bit pricey, offered a decent selection for breakfast.
Facilities
8.0
The hotel provides various amenities for a comfortable stay.
Jeff
United States,
February
2024
8.2/10
I had a cozy stay at this hotel with feather bedding that offered just the right size rooms for Europe. The location was a major plus, being conveniently close to transport links for exploring the town. Although the dining options were good, the prices were a little high for what was offered.
Rooms
8.0
The rooms, while small, were comfortable and had feather bedding for a cozy feel.
Service
9.0
The service was fantastic, with staff going above and beyond to accommodate our requests.
Location
9.0
The hotel's proximity to transport links and the Old Town made it a perfect base for exploring the town.
Dining
7.0
The dining experience was good, although a bit pricey compared to what was offered.
Facilities
The hotel offered a range of facilities to make the stay comfortable and convenient.
John
United Kingdom,
October
2023
8.2/10
The hotel offers delightful rooms, including spacious family rooms with a variety of cheese and bread for breakfast. The service is exceptionally friendly and kind, although car retrieval took about 15 minutes. The location is ideal for travelers close to the main train station but a walk away from the old town. The dining experience is fantastic with a good selection, yet could offer more warm dishes. The facilities are top-notch, making for a pleasant stay overall.
Rooms
8.0
The room was perfect with high-quality linens, pillows, and duvets, very spacious.
Service
9.0
The service is excellent, with friendly and helpful staff.
Location
8.0
The location is great for travelers needing proximity to the train station and offers a transport ticket for convenient travel within the city.
Dining
7.0
The breakfast included a variety of options with good quality, but could have more warm dishes.
Facilities
9.0
The facilities are outstanding, providing everything one might need for a comfortable stay.
Peter
United Kingdom,
August
2023
9.0/10
The hotel is superbly located right across from the Basel railway station, making it very convenient for travelers. The rooms were spacious, clean, and quiet, providing a very nice stay overall. The service was exceptional, with friendly and helpful staff making my experience even better. The dining options were good, though slightly pricey. The hotel facilities were top-notch, offering everything needed for a comfortable stay.
Rooms
9.0
The rooms were large, clean, and quiet, very close to the train station, providing a very nice stay for us.
Service
9.0
The service was friendly and very helpful. I was impressed by the staff's attentiveness, making my stay very pleasant.
Location
10.0
The hotel's location just across the road from the Basel railway station was ideal for catching an onward train and exploring the city easily.
Dining
8.0
The dining experience was very good, offering a lovely selection, though slightly on the pricey side.
Facilities
9.0
The hotel facilities were perfect, offering everything needed for a comfortable stay, from laundry services to tours assistance.
convenient location
slightly pricey dining
Edward
United Kingdom,
May
2023
8.2/10
I thoroughly enjoyed my stay at this hotel! The rooms were big, quiet, and had lovely blue carpets, offering plenty of storage for longer visits. The bed was huge and very comfortable, although the pillow choices were a bit unusual for my taste. The service was top-notch, with incredibly friendly and accommodating staff. The location was super convenient, just across the road from the train station, making it a peaceful and friendly place to stay. While the dining options were a bit disappointing with limited choices, the overall experience was wonderful.
Rooms
8.0
The rooms were big, quiet, and had lovely blue carpets, offering plenty of storage for longer visits. The bed was comfortable, but the pillow options were a bit strange.
Service
9.0
The staff was really friendly and helpful, providing excellent service throughout my stay.
Location
9.0
The hotel's location couldn't be more convenient, just across the road from the train station and with easy access to public transport. The welcoming lobby with a piano player added a touch of elegance to the surroundings.
Dining
7.0
While the dining options were a bit disappointing with limited choices, the variety of breads, rolls, and pastries offered were wonderful.
Facilities
8.0
The hotel offered various amenities, catering to different needs and preferences.
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